When will my email be answered?
Your email is important to us and will be answered as soon as possible. I am a married mom of 2 and I operate out of our home. I am the proud parent of a teen daughter and son in the military. Please allow up to 24 hours to receive a response to your email. Most often it will be much faster, it might be within minutes, other times, a few hours. Thanks so much for allowing us 24 hours to give you excellent customer service.
Please note that I work limited hours on the weekends and holidays in order to spend quality time with my family. So, if there is a delay in responding to you, I will answer all emails on the next business day after I receive your email.
Do you offer custom digitizing?
Yes, but there are time constraints, and it could take one day to a couple of weeks to get to your request. Please advise of the timeframe you need your design and I will schedule you in my calendar. I love inspiration from customers. So, if there is something you would like to see please contact me and letme know at firstname.lastname@example.org